The easiest way to find out the rental cost is on the Bike Hire page of our website, where you can input your proposed hire dates, and view all available bikes and the rental costs for the different models for that period.

Yes, you will need to book your bike online prior to your rental start date, as we are a bike delivery/collection business, which means we will deliver your chosen bike directly to your holiday accommodation at the start of your hire, and collect it from you at the end. Bookings must be made at least one day in advance of your hire start date, to give us time to prep your bike and arrange delivery with you.

The quickest way is to book your bike on the Bike Hire page of our website, which offers instant booking. Otherwise you can contact us with your request using the contact form or email address supplied on our website, or by WhatsApp on (0034) 672 330 251. We cannot accept same day bookings, all bikes must be booked at least one day before the hire starts.

The minimum hire period for our bikes is 3 days.

This is dependant on the previous hire. In the case where your bike is in stock, we can deliver it to you the evening before your hire starts, at no extra charge. Evening deliveries are usually made between 17:00 and 18:00... You can request this option via email or whats app once you have received your booking confirmation, but due to logistics, we are only able to confirm if this is possible one day in advance of your hire start.

If you try book this option when reserving your bike, our system will automatically charge you an additional day’s hire, so it’s important that you only book your bike starting from the morning of the first full day of hire, and send this as a separate request.

The confirmation emails sometimes go straight to spam, so please check your spam folder first & if you still have nothing, please email us at evolutionbikeslanzarote@gmail.com for us to check and confirm your reservation. Please do not make another booking before doing this, as this could result in a duplicate booking.

No, to reserve your bike, you will need to enter your credit or debit card details into our booking system, but no payment will be taken until you are in receipt of your bike.

No. When you enter your credit card details into our encrypted system at the time of booking, this is sufficient as a security deposit. If you book via phone or email, we will ask you to enter your credit card details into our system on receipt of your bike.

We discount bikes for multiple day hire, but this only applies if the hire is over consecutive days. If you wish to break up the hire dates, the bike will be charged at the appropriate rate for each separate hire period: eg: If you wish to hire a bike for 6 days, but take a break in the middle, you would pay the cost of 3 days twice, and not pay the cheaper 6 day rate.

Yes, we are a fully online business, which means all bikes are delivered directly to and collected from, our clients’ holiday accommodation. In most cases this is a free service, for locations which are further out, there may be a delivery charge for this… details can be found here.

Once you have made your reservation and received a confirmation, we will contact you via email to request your delivery address and arrange a convenient delivery time with you. Morning deliveries start from 08:45am. Deliveries the night before the hire start are subject to availability of your bike and are made between 17:00 and 18:00. We send a courtesy WhatsApp reminder when we are en route to your holiday accommodation.

Collections are usually arranged with you via Whats App early in the morning on your last day of hire, and are normally made between 17:00 and 18:00. If you are flying home on the last day of hire and need an earlier pick up, just ask and we can arrange this with you.

Yes, you can rent a bike from us any day of the week. We are a seasonal business, so we are normally closed in our low season (July and August).

Bikes should be stored in your hotel room or apartment overnight and should not be left out of sight when locked whilst out on a ride. Some hotels also offer specific bike storage rooms.

We provide all bikes with spares, in case of a flat tyre… if you need further roadside assistance, you should call or WhatsApp us on (0034) 672 330 251. This number is conveniently provided on all bikes.

Electric hybrid/city bikes are available with a low step through bar/female specific style. Road/Non electric hybrids are not.

No, unfortunately not. The smallest bikes we have available for hire are suitable for riders with a minimum height of 5’/153cm.

Yes, you can opt to take out our insurance cover against damages to the bike. This can be booked online at the same time as reserving your bike or in person on receipt of your bike. This does not cover theft of the bike or personal injury.

No, the standard rental cost doesn’t include insurance, but we do offer additional damage cover for the bikes, which can be booked online with your bike or purchased in person on receipt of your bike. If you are booking more than one bike and would like insurance, be sure to select it for each bike you are booking.

No, none of the bikes are insured against theft. This is not an option offered by insurance companies for commercially used bikes. We recommend checking if this is included in your own travel insurance.

You have the option to take out our additional damage insurance at the point when you book your bike with us or when you receive your bike from us. (Damage cover is not included in the standard rental cost of the bikes, it is an optional add on.)

No. We offer an optional insurance covering damages to the rental bikes, this is not included in the standard bike hire cost. If you opt for this, it will cover material damage to the rental bike in the event of an accident or minor mishap. The excess/deductible payable by the client in this event is equal to 20% of the total costs of repair or replacement.

If you do not opt for this, in the event of damages in part, or irreparable damages to the bike, you as the client will be liable to pay 100% of the costs of repair or replacement of the bike.

Upon booking your bike, you will see an extras menu, where you can choose what you would like us to provide with your bike: helmet, bike lock etc. Specifically, each type of bike comes with the following items:

Road bikes

– Garmin mount
– 2 bottle cages
– Saddle bag containing spare tube, tyre levers, multi tool
– Pump
– Maps: GPX files, digital and/or paper format
– Electric road bikes come with the above, plus charger and key for removing the battery to charge the bike.

Cafe lock/Heavy duty lock for hotel can be requested on delivery at no extra charge.

Mountain Bikes

– Bike lock
– Flat pedals -Helmet
– Maps
– 1 bottle cage
– Spares bag containing spare tube and tyre levers.

Electric Hybrid/City bikes

– Pannier rack & pannier bag x 1 per bike
– Bike lock
– Flat pedals
– Helmet
– Maps
– Charger and key for removing battery to charge the bike

We don’t offer power meters for rent on any of our bikes, however we are happy to fit your own crank based power meters to our bikes, providing they are compatible. Please contact us here to check compatibility.

We stock the following pedals:

Look Keo, Shimano SPD-SL and SPD-MTB, these are available in our extras menu to book alongside your road or mountain bike. It is not possible to fit these to our leisure bikes, which come with flat pedals as standard (hybrids & electric hybrid/city bikes).

If you wish to bring your own pedals for the road or mountain bikes, we are happy to fit those to our bikes for you. Flat pedals can also be provided for all bikes. We do not stock pedals with toe clips or cages.

Unfortunately not, we do not rent cycling shoes, so please bring these with you if you wish to ride our bikes clipped in. Otherwise we can supply flat pedals for you to ride in trainers/running shoes.

Yes, by Spanish law, you need to wear a helmet when riding your bike on open roads and outside urban areas. We have helmets available with all bike hire.

No, aside from helmets and pedals, which we can provide, you need to supply your own cycle jerseys, bib shorts, cycling shoes, gloves etc as we do not have these available.

Yes, we sell 750ml EVOLUTION BIKES LANZAROTE water bottles, these are available to book online as an extra when you reserve your bike, or in person upon receipt of your bike. The cost is 7€ per bottle or 12€ for 2 bottles. All road bikes come equipped with 2 bottle cages, all mountain bikes and hybrids come with one bottle cage.

All road bikes are set up continental style, ie: the left is the front brake (opposite to the UK).

If you will be hiring 10 or more bikes with us over the same period, please email us here to enquire about group discount.

There are size charts available on the bike hire page of our website for each category of bike, to help you decide on the correct frame size. If you are still unsure, please feel free to email us and we will help you to choose the right size.

Yes, once your booking is confirmed, you can send us saddle height and reach measurements from your own bike or a bike fit document is you have one. We will endeavour to set your rental bike up as close to your own bike as possible. Or, if you prefer, we can do bike set up on the day by feel. Bikes are provided with multi tools, should you need to make any adjustments yourself during the hire period.

Yes, if you have the intention of extending your bike hire for any length of time, you must inform us of your intention prior to the end of your agreed rental period via WhatsApp, phone call or email and have this agreed by us. If you simply keep the bike without prior agreement, this could impact the next customer’s hire and we reserve the right to charge your bank card for double the daily rental rate to compensate for this.